Communication Strategies (2 days)

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Communication – it’s simple isn’t it?

If it is so simple, then why do we get it wrong so often?

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Communication is essential to our everyday life. Effective communication avoids misunderstandings and enables us to connect. Communications is not just about talking; it includes listening, body language, effective questioning and assertiveness. Learn these skills and techniques and more to become an effective communicator.

 

How You Will Benefit:

• Identify common communication problems and learn how to deal with them

• Develop skills to ask questions that give you information you need

• Learn what your non-verbal messages are telling others

• Develop skills in listening actively and empathetically to others

• Enhance your ability to handle difficult situations

• Deal with situations assertively

 

What You Will Cover:

• Creating positive relationships

• Growing our self-awareness

• Communication basics and barriers

• Asking questions and listening skills

• Body language

• Communication styles

• Creating a positive self-image

• Frame of reference

• Techniques for the workplace

• Assertiveness

 

What is Included:

Instruction by an expert facilitator                                                                                                            

Small interactive class with group discussion                                                                                            

Specialised manual                                                                                                                                

Personalised certificate on completion                                                                                                     Refreshments throughout the day including lunch

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Interested??! Let's connect to discuss for in house delivery!

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I'm an individual - register your interest to join a public session ($1,200 + GST pp).