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Communication Strategies (2 days)

Communication – it’s simple isn’t it?

If it is so simple, then why do we get it wrong so often?

Communication is essential to our everyday life. Effective communication avoids misunderstandings and enables us to connect. Communications is not just about talking; it includes listening, body language, effective questioning and assertiveness. Learn these skills and techniques and more to become an effective communicator.


How You Will Benefit:

  • Identify common communication problems and learn how to deal with them

  • Develop skills to ask questions that give you information you need

  • Learn what your non-verbal messages are telling others

  • Develop skills in listening actively and empathetically to others

  • Enhance your ability to handle difficult situations

  • Deal with situations assertively


What You Will Cover:

  • Creating positive relationships

  • Growing our self-awareness

  • Communication basics and barriers

  • Asking questions and listening skills

  • Body language

  • Communication styles

  • Creating a positive self-image

  • Frame of reference

  • Techniques for the workplace

  • Assertiveness


What is Included:

Instruction by an expert facilitator                                                                                                            

Small interactive class with group discussion                                                                                            

Specialised manual                                                                                                                                

Personalised certificate on completion                                                                                                     Refreshments throughout the day including lunch

Interested??! Let's connect to discuss for in house delivery!

I'm an individual - register your interest to join a public session ($1,200 + GST pp).

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