Problem Solving and Decision Making

I just can’t find a way to solve this problem?

I have a number of solutions. What is the best one?

Is there a better solution? How can I come up with it?

We make decisions every day but effective problem solving to make a good decision isn’t a natural process. Basic decisions are driven by need (I’m hungry, should I buy that chocolate bar?). Major decisions that we need to make in our life or at work can be very difficult to reach, particularly in complex and challenging environments. Sometimes, decisions can be made based on an apparent problem without really identifying what the actual issue is. Having a process on hand and effective tools to explore a problem results in improved confidence in problem solving and effective decision making!


How You Will Benefit:

  • How to apply problem solving steps and tools

  • How to analyse information to clearly describe problems

  • Ways to identify appropriate solutions

  • Be creative in problem solving

  • How to select the best approach for making decisions

  • How to create a plan for implementing, evaluating, and following up on decisions

  • Ways to avoid common decision-making mistakes

  • Avoid the traps to decision making


What You Will Cover:

  • Identify and define the actual problem

  • Making decisions that suit the environment

  • The 3 step problem solving model

  • What’s in my toolkit – different approaches to resolving problems

  • SWOT Analysis

  • Making good group decisions

  • Analysing and selecting solutions

  • Planning and organizing

  • Many hands-on case studies and exercises


What is Included:

Instruction by an expert facilitator                                                                                                            

Small interactive class with group discussion                                                                                            

Specialised manual                                                                                                                                

Personalised certificate on completion                                                                                                     Refreshments throughout the day including lunch

Duration: 2 days

Price: $640 + GST